Tesco Mobile Device Help

Visit our help support page to find out how we can assist with a range of issues and queries.

Tesco mobile device help.

Apple devices bought before 31st december 2019 come with a warranty for 24 months. Manage your account with my tesco mobile. The next screen presented will ask you to enter the code that was sent to your tesco mobile number it can take up to 1 minute for the text message to get to your phone. Please ensure that you package your device securely before dpd come to collect it.

You can confirm our. If the sim card doesn t work in another phone the problem is likely to be with the sim card. Plus you can win 100 of tesco vouchers in our monthly prize draw just for logging in. Please insert your number and click on the next button as below.

You will need extra settings if you have just moved to tesco mobile or if you have moved your sim card to another phone. Is my phone in warranty. Your imei is a 15 digit number unique to your device. Tesco mobile limited is authorised and regulated by the financial conduct authority for its credit offering under registration number 723698.

Apple devices bought from 1st january 2020 come with a warranty for 12 months. You can log onto your my tesco mobile account at any time to see your most recent bill top up amount to check the latest balance on your allowances or to review your usage. You can confirm our registration on the fca s website. A take it out of your device and clean it with a dry cloth.

These settings ensure that you are able to use your data and send receive mms picture messages with your new phone. B if the problem continues try your sim card into a different tesco mobile or unlocked phone. You can find this either by dialling 06 on your phone in the same way you would dial a phone number or under the battery. Insert your sim back in and see what happens.

T tesco mobile we re here to help. Find out more online. Tesco mobile limited is authorised and regulated by the financial conduct authority for its credit offering under registration number 723698. Help and support manage your account on the go keep track of your usage check your spend buy bundles and more with our pay monthly and pay as you go app.

Next click on the join my tesco mobile button you will then be prompted to enter your mobile telephone number. All devices excluding apple come with our 24 month tesco mobile warranty.