Oracle is ranked among the leaders in the customer service solutions wave.
The forrester wavetm customer service solutions q2 2019.
Conversational ai for customer service q2 2019.
Customer service solutions q2 2019 the 12 providers that matter most and how they stack up.
June 18 2019 authors.
Conversational ai for customer service q2 2019 published june 11 2019.
Customer analytics service providers q2 2019 the report shows how each provider measures up and helps customer insights ci professionals select the right one for their needs.
The forrester wave tm.
See the latest vendor rankings and customer service trends to watch.
Customer service solutions q2 2019 published june 18 2019.
In this short take i discuss the lessons learned from evaluating 14 vendors for the forrester new wave.
With daniel hong sarah dawson peter harrison why read this report.
Customer service solutions q2 2019.
Check out the video below.
Forrester research inc has featured tredence as a strong performer among customer analytics service providers casps in forrester research s recent report the forrester wave.
In our 33 criterion evaluation of customer service solution providers we identified the 12 most significant ones.
Technology advisory firm forrester research has released its latest forrester new wave for conversational ai for customer service q2 2019.
The forrester new wave.